Terms & Conditions
These Terms and Conditions constitute a legally binding agreement between J.A.O CORP d/b/a Labelin ("Labelin") and "you" means the person or entity either accessing www.labelin.us ("Site") or purchasing the printing services offered through the Site ("Services"). You must be old enough to have a valid credit card and enter into a legally binding contract to use the Services and buy Items. You may need to create a user account on the Site to access or use various functionality. You are responsible for maintaining the confidentiality of these credentials, and you are responsible for all use of the Services occurring under your credentials.
RIGHT OF REFUSAL
We reserve the right at our sole discretion to deny, or cancel any orders that are submitted to us, whether through the Site or otherwise, and can reject orders or Artwork without giving our reason for doing so.
To purchase Items, you must follow the instructions on the Site and pay us the fees stated in the order process. The charges made to your credit card will show up as "J.A.O. CORPORATION" You hereby authorize us to charge your credit card the stated amount for the Services at the time you order Services. Stated fees are exclusive of applicable taxes. We use a third-party credit card processor. We will collect and remit sales tax if required by applicable law.
If there is an issue with your order, let us know within 30 days of receiving your products. Sometimes we might request a photo or further instructions before reproducing an order. Damage or misprints may occur. Because each order is custom made, we will evaluate each case individually and if elegible, we will provide a full refund.
ORDERS LOST OR DAMAGED DURING DELIVERY
We use shipping partners such as USPS, UPS and FEDEX to deliver your order to your door and sometimes situations come up that are out of our control. Please let us know within 30 days of the delivery date if your order arrived damaged or was lost in shipment.
We will prepare and send you a digital proof via email before we reproduce your order. You are responsible for verifying the accuracy of your proof.
We print using CMYK and although our color quality is very good, it is not possible to reproduce color exactly as you see it on a screen. Therefore, we cannot offer 100% color matching. Also, we do not print Spot (Neon) colors. If we find this type of color in your artwork, our graphic experts will let you know. There are many factors that affect color and color appearance may shift slightly between runs. We cannot guarantee that your order will look exactly the same every single time.
We own the J.A.O CORP and Labelin trademarks. You may not use, copy or alter any of our trademarks without our prior written consent.
We collect information, such as your name, phone and email address, when you, or other users, provide it to us while using our website or volunteer it through other forms of communication.
The information we collect is used for the following reasons: Fulfill your requests for our products and services Manage your account and preferences
The information we collect is not shared with other organizations, except in the following circumstances: We are acquired by, or merged with, another company. In order to comply with legal requirements, prevent or take action against suspected fraud or protect the safety of our users. In order to work with service providers, such as payment processors or credit agencies. There is a violation of our Terms of Service.
HOW TO CONTACT US
If you have questions, contact us by email or postal mail at:
By email: firstname.lastname@example.org
By postal mail: Labelin 17915 Sky Park Circle, Suite F, Irvine, California 92614